Support and Managed IT Services

Remote Support

Our remote support allows us to assist you with your IT issues without ever having to visit your property. This also enables us to provide a fast service.

Our Guarantee

We will guarantee our work, if you are not completely satisfied with the work undertaken there will be no charge.

Peace of Mind

We provide clear and transparent pricing before we start any job which will include an estimate and a maximum charge you will incur

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Secure

Any connections to your computers are authorised by you and you can see everything we do. Our connections are also running military grade encryption.

Typical Support Calls

SLOW COMPUTER

An unhealthy computer, often caused by a malware infection often needs some professional attention to get running well again.

MY BUSINESS

We help businesses with their IT issues. From routine calls to catastrophic failures we are available to offer advice and assist.

INFECTED

An infected machine can cause all kinds of problems including compromising your safety online and slowing your computer down.

MANAGED SERVICES

We can monitor your IT systems remotely for you to keep them running optimally. We will fix in the background where possible.

HELP

Sometimes it isn’t about a technical problem. Sometimes it is about needing a little bit of help to do something that you are stuck with

OTHER TECH

Not all our support calls are for computers. Sometimes it is for advice on smartphones and tablets, that is just fine too

LETS GET GOING

Support Incidents

Click below to access our support portal. From here you can raise a new support ticket or see progress on an existing one.

Raise a new support incident

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Managed Services

If you would like to discuss our managed services please contact us directly, Information on how to contact us is available on our “Contact Us” page.

We will discuss your requirements, the services we can offer, and then agree a way forward. We are happy to offer a free trial of our monitoring software.